How to change your password on eBay after the security breach

TOPICS:Ebay password change security breach

Posted By: Sorin Mustaca May 22, 2014

eBay informed customers to change their passwords after a security breach.

Cyberattackers compromised a small number of employee log-in credentials, allowing unauthorized access to eBay’s corporate network, the company said. Working with law enforcement and leading security experts, the company is aggressively investigating the matter and applying the best forensics tools and practices to protect customers.

The database, which was compromised between late February and early March, included eBay customers’ name, encrypted password, email address, physical address, phone number and date of birth. However, the database did not contain financial information or other confidential personal information. The company said that the compromised employee log-in credentials were first detected about two weeks ago. Extensive forensics subsequently identified the compromised eBay database, resulting in the company’s announcement today.

The company said it has seen no indication of increased fraudulent account activity on eBay. The company also said it has no evidence of unauthorized access or compromises to personal or financial information for PayPal users. PayPal data is stored separately on a secure network, and all PayPal financial information is encrypted.

Here is how to change your password

1. Login to eBay

2. Click on your user name on the top left corner and choose “Account Settings”

3. Choose “Personal Information”

4. Click on the Edit link near the password

5. Write your email address used to register to eBay and click Continue

6. Choose the preferred method for sending the authentication code: per email (link) or per SMS (PIN).

I recommend to use the email. After you received the email, create a good password.

You can find here some good advice how to set a good password.

Check www.endpoint-cybersecurity.com for seeing the consulting services we offer.

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Sorin Mustaca

Sorin Mustaca, (ISC)2 CSSLP, CompTIA Security+ and Project+, is working since over 20 years in the IT Security industry and worked between 2003-2014 for Avira as Product Manager for the known products used by over 100 million users world-wide. Today he is CEO and owner of Endpoint Cybersecurity GmbH focusing on Cybersecurity, secure software development and security for IoT and Automotive. He is also running his personal blog Sorin Mustaca on Cybersecurity and is the author of the free eBook Improve your security .