+ 49-800-181-0338

“Independent” support hotlines and how to deal with them (updated: who is in the picture?)

I got contacted by “Anatha anatha”, a support specialist ( :))) – can’t stop laughing) who is offering “free” support to Avira Antivirus customers. As the description says, they are “an independent Support Provider for Avira Antivirus” and they have a free telephone number (+ 49-800-181-0338) for all customers in Germany. A simple search for that number gives you: A LOT of activity online. There are videos on Youtube, there are pictures on Flickr and there is even a website: http://www.supportaviranummer.com If you look at this website, it is half in German and half in English. Yes, they even have a Refund Policy : http://www.supportaviranummer.com/refund-policy.html So, if it is “free”, why is there a refund policy? 🙂   If you look at the whois information, you see that it is actually owned by an Indian company “Y.E.C.A. COMPUTERS”: Registrant Name: Y.E.C.A. COMPUTERS Registrant Organization: Y.E.C.A. COMPUTERS Registrant Street: 111, SHIVPURI, PATEL NAGAR, NEAR CENTRAL BANK OF INDIA Registrant City: Kanpur Registrant State/Province: Uttar Pradesh Registrant Postal Code: 208007 Registrant Country: IN Registrant Phone: +91.8081810673 Registrant Phone Ext: Registrant Fax: +91.8081989024 Registrant Fax Ext: Registrant Email:  The domain is fresh: Creation Date: 2018-03-30T14:28:49Z Registrar Registration Expiration Date: 2019-03-30T14:28:49Z     So, why are they doing that? Are there also such services for other AV producers? Let’s see: http://supportsymantecnummer.com/ : NO http://supportbitdefendernummer.com/ : NO http://supportkasperskynummer.com/ : NO http://supportmcafeenummer.com/ : NO … well … I guess Avira deserves special attention.     As for the nice lady…

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