When marketing doesn’t read what they send via email

I am subscribed to the TAROM (Romanian Airlines) Newsletter which is sent approximately once a month.
Each month I receive the same corrupted email which looks like the one in the picture:

tarom's newsletter
tarom's newsletter

Why is this happening ?

Simply because they add some newlines in the wrong places. Actually, it is enough only the first one to ruin everything.
See the red arrows ? Those newlines shouldn’t be there.

Badly formatted newsletter
Badly formatted newsletter

I wrote to Tarom (newsletter@tarom.ro) and they didn’t reply back. And they also didn’t fix the problem.
This could’ve been avoided very easily if they just preview the newsletter before they mass mail it.

2 thoughts on “When marketing doesn’t read what they send via email

  1. Update: I’ve sent again an email to Tarom, via their website. This time with this post as link 🙂

    Still no response…

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